Customer service - Contact us

In order to return an item (provided the order is still in the time of validity) you must do the following:

  • Access the Order history and details section of yours account.
  • Select the order from which you want to return an item.
  • Select the product(s) that you wish to return by checking the box next to its name(s)
  • Add an explanation, in order for the shop team to better understand why you want to return this product.
  • Please print out the PDF return slip, sign and include it with your package.

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For any question about a product, an order

If a technical problem occurs on this website